All sessions are pre-paid to avoid no-show, no-pay scenarios.
Unanticipated events occasionally happen in everyone’s life. In our desire to be efficient and fair to all clients, the following policies are honored:
24-hour notice is required when canceling/rescheduling any appointment. This allows the opportunity for someone else to schedule an appointment. If you cannot give us 24 hours' notice, you will be charged the total amount of your session. This amount will be charged to your debit/credit card on file or deducted from any prepaid balance. If a card is not on file and there is no prepaid balance, future sessions will include any unpaid cancellation fee.
If you do not show up to your appointment for any reason without notice, you will be charged the total amount of the scheduled session; no discount will be applied. This amount will be deducted from any prepaid balance. If a card is not on file and there is no prepaid balance, future sessions will include any unpaid cancellation fee.
If you arrive late, your session may be shortened to accommodate others whose appointments follow yours. Depending on how late you arrive, your practitioner will then determine if there is enough time remaining to start the session. Typically late arrivals of 15 minutes or more will be treated as a no-show.
Regardless of the length of the treatment given, you will be charged the amount of the full session. Out of respect and consideration for your practitioner and other clients, please plan accordingly and be on time.
Appointment reminder communications are sent as a courtesy and should not be relied upon. It is your responsibility to keep track of appointment times.
As independent practitioners working with clients by appointment only, please understand late cancellations and no-shows typically cannot be filled on short notice.
Prepaid sessions are non-refundable and non-transferable for any reason. Prepaid sessions must be scheduled within 90 days of purchase (unless specified as a promotional offer). They cannot be transferred to any other practitioner offering services in the studio or elsewhere.
The only fully refundable sessions are new client sessions canceled 24 hours or more in advance.
Reiki is a natural method of energy balancing for stress reduction and relaxation. It can involve "the laying on of hands" although this is not required to be effective.
Soul Star Lotus, LLC
Copyright © 2023 Soul Star Lotus - Energetics & Human Design Studio - All Rights Reserved.
Powered by GoDaddy Website Builder